Read the room—and the Zoom. Just because a global pandemic forced us all to log more hours in virtual meetings and engage in more Slack conversations doesn't mean we're good at them. How do we navigate a hybrid workforce? This book explores how to develop, practice, and demonstrate your emotional intelligence and social skills in a virtual or hybrid setting. With the latest psychological research and practical advice from leading experts, you'll learn how to make everyone feel heard, draw everyone's voice into the conversation, and make real connections—whether your people are in a conference room or a breakout room.