This book begins with a business parable that invites leaders to reflect on their own change journey and discover how their “crew” falls into a set of predicable patterns and reactions. Whatever the size or scope of the change you’re facing, by following the story’s Change Model you can confidently lead and chart a way forward knowing what will come next. Fear of change is counterintuitive, and FranklinCovey team members Curtis Bateman, Curtis Garbett, Marché Barney, and Andy Cindrich have compiled advice and anecdotes that encourage readers to not only accept, but own change, inside and outside of the work office.