Think about the last time that you saw or interacted with an unhoused person. Did you offer money or a smile, or did you avert your gaze? This book takes an urgent look at homelessness in America, showing us what we lose-in ourselves and as a society-when we choose to walk past and ignore our neighbors in shelters, insecure housing, or on the streets. And it brilliantly shows what we stand to gain when we embrace our humanity and move toward evidence-based people-first, community-driven solutions, offering social analysis, economic and political histories, and the real stories of unhoused people. The authors recast chronic homelessness in the U.S. as a byproduct of twin crises: our social services systems are failing, and so is our humanity.