This is the essential guide to identifying and dealing with jerks at work, including bad bosses, troublemaking coworkers, lazy and time-sucking team members, and toxic people. This book covers the negative impact that problematic coworkers have on the workplace—lost productivity, high turnover, a company culture of ambivalence or defeat—and catalogs 16 specific species. It then goes on to share detailed steps for dealing with these characters—whether you’re an employee or a manager. The information and strategies in these chapters will be immediately actionable and profoundly helpful. Based on proven approaches and the latest research and advice of workplace experts, this book provides readers with concrete, unambiguous advice on how to deal with and neutralize the negative people in their work lives.