Revised, updated, and expanded: the definitive guide to transformational leadership from a team of expert executive coaches. Over the past six years, Michael K. Simpson’s Unlocking Potential has helped leaders motivate, inspire, and fully engage their teams. The key is not just managing but coaching—developing the talents of your organization’s most important asset: the employees. Now Simpson expands on his knowledge and experience as a senior consultant with the management assessment firm FranklinCovey. This revised and updated edition also features insights from new authors and real-life lessons learned in the field by managers who have put Simpson’s invaluable coaching skills into play. Transform your business relationships (and your business) with this comprehensive tool for optimizing productivity, profitability, loyalty, and customer focus.